General Product Warranties
TACT’s general Warranty covers our products for two years from date of purchase against defects in materials and workmanship.
Replacement or repair, at the option of TACT RESULTS LLC. (“TACT”), will be performed by TACT in a reasonable amount of time at no charge, except shipping costs, to the original owner. Warranty includes labor and parts.
TACT must be notified immediately of anything that may be covered under warranty. Failure to do so may void this warranty. Once reported, it is our policy to correct any problem covered under warranty as soon as possible.
Items covered under warranty include: failure of materials and graphics. This warranty does not cover fading, bleeding or material wear associated with normal use. This warranty is non-transferable; it extends only to the original owner.
Warranties provided by sub-assembly manufacturers for major components, including mechanical, electrical, energy, plumbing, structural, and technological systems etc. will be passed through to our customers and are subject to the original manufacturers terms and limitations. Customer must contact these manufacturers for warranty issues. TACT does not warranty systems or subsystems built by other manufacturers.
All other causes of damage including, but not limited to, damage due to extreme weather, abuse, mildew damage or stains, improper care, vandalism, theft, misuse or unusual use (not following recommendations as set forth in the “General Use and Care Instructions” section of our user guides) are not covered under this warranty.
Warranty does not cover any item attached to TACT equipment by anyone other than TACT.
Any alterations made to TACT products or subsystem components without authorized consent, will void this warranty.
Warranty does not cover shipping costs for repair or replacement. Warranty does not include or cover loss of revenue, or any other consequential losses or damages, due to failure of products or components of products.
IMPORTANT: Please follow all recommendations as set forth in the “General Use and Care Instructions”: Failure to adhere to instructions and warnings provided with this product will invalidate this warranty.
Restocking Fee Policy
Unless otherwise agreed in writing, due to the customized nature of our products, all sales are considered final and no restocking is authorized. In the event restocking has been authorized, a fee may apply.
Return Policy
Unless otherwise agreed in writing, due to the customized nature of our products, all sales are considered final and no returns are accepted.
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